The Retail Clerk will assure all Guests are courteously served with their purchases in a clean and attractive environment.

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• The Retail Clerk will maintain a high service standard at all times with every guest.
• Properly record all transactions in the Point-of-Sale system.
• The Retail Clerk will accurately handle all cash and credit card and comp transactions.
• Maintain on a daily basis a high level of cleanliness in the gift shop.
• The Retail Clerk will unpack, stock, organize and price all merchandise in the shop as needed.
• Assist in stocking and recording stock for all vending machines.
• The Retail Clerk is responsible for knowing and adhering to all new policies and procedures in the Merchandising Department.
• Complete physical inventory each month requiring lifting, counting and using a step ladder.
• The Retail Clerk will have good teamwork skills.
• Positive attitude and good work ethic.
• The Retail Clerk will have patience and good listening skills.

(Related education and experience may be interchangeable on a year for year basis) 

• Good teamwork skills.
• Positive attitude and good work ethic.
• Patience and good listening skills.
• Prior guest/customer service skills.
• Basic Computer/Math skills.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
• Must successfully pass background check
• Must successfully pass an alcohol and drug screening
• Must be 18 years of age

CUSTOMER SERVICE REQUIREMENT

• Delivers superior internal and external guest service in Boyd Style. 

Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

Ameristar Casino St. Charles is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.