The Retail Sales Associate is responsible for providing superior service to both the internal and external customer. The position is also responsible for greeting customers, cash register transactions, gift-wrapping, stocking sales floor, maintaining a clean working environment and assisting guests with their needs.

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Facilitates retail sales, including customer assistance and follow-up.
• Operates cash register and handles money.
• Cleans and maintains the appearance of all merchandise and customer areas.
• Answers customer inquiries and tends to their requests. 
• Follows established procedures regarding gift-wrapping and merchandising.
• Assists in receiving, marking and taking of inventory.
• Perform administrative duties as required.
• Maintain a fashion centric image and environment.
• Communicates effectively with customers and all levels of employees.
• Distinguishes between different denominations of currency and make change.
• Reviews and comprehends all necessary documentation.
• Inspects and maintains areas for which responsible.
• Uses the equipment associated with the position, including, but not limited to, exercise equipment, spa facilities, computer and cash register.

• • Basic math skills and 10-key experience preferred. 
  • Effective verbal communication and customer service skills. 
  • Prior money-handling experience required.
  • Ability to think quickly in a fast paced environment.
  • Must be flexible to work varying shifts and time schedules as needed.
  • Superior guest service skills and excellent communication required.
  • Ability to multi-task and prioritize.
  • Computer skills and multi phone line experience preferred.
  • Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations
  • Ability to work a flexible schedule, including weekends.
  • Must be at least 18 years of age. 
  • Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.

   

  These skills and abilities are typically acquired through the completion of a high school degree or equivalent, as well as through nine (9) months of on-the-job training or equivalent experience.

Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.

Belterra Casino Resort is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.