The Lead Housekeeper is responsible for supervising the cleaning operation of the casino vessel ensuring compliance with the all applicable regulations, the policies/procedures of Belterra Casino Resort & Spa and serving both the external and internal customers by providing a clean, friendly and safe atmosphere on the vessel.

• The Lead Porter will provide extraordinary guest service, positively effects interactions with internal/external guests, resiliency to deal with difficult guests in all types of business condition and the agility to work harmoniously with co-workers.
• Adhere to and enforce compliance with all regulations established by the Indiana Gaming Commission, ABS and other applicable agencies pertaining to riverboat gaming and vessel operations.
• The Lead Porter will adhere to and enforce the policies and procedures established by Belterra Casino Resort & Spa.
• Support the Response Team in the performance of fire, safety, and emergency procedures of the casino to ensure the safety of passengers, employees and property.
• The Lead Porter will support Utility Porters to meet the expected performance standards for their positions.
• Assign task to maintain the daily appearance of the casino at a level commiserate with a premier gaming resort.
• The Lead Porter during their assigned watch, supervise and support Utility Porters to complete cleaning duties and maintenance/repair tasks on the vessel with minimal impact on guest services.
• Execute all tasks as assigned by management.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Ability to create or read and interpret documents such as vessel schematics and policy and procedure manuals.
• Ability to speak effectively with customers and/or employees.
• Ability to create or carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems and implement effective solutions.
• Must be flexible to work varying shifts and time schedules as needed.
• This position operates in a working environment that is subject to varying levels of noise, cold, heat, humidity, vibration, crowds, and smoke.

QUALIFICATIONS: 

• Must pass a chemical dependency test as required and work in a drug free environment.
• Must obtain and maintain the appropriate work authorization required to perform job responsibilities.
• Posses a High School Diploma or equivalent.
• One (1) year of experience onboard vessel.
• Prior experience onboard riverboat casinos as a Porter preferred.
• High degree of interpersonal skills.
• Must have strong leadership and team building skills.
• Must be detail oriented.
• Must be at least 21 years of age.
• Must be able to obtain and maintain all licenses / certification per Federal, State, and Gaming regulations

Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.

Belterra Casino Resort is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.