The Food Runner is responsible for providing superior service to both the internal employees and external customers. Under general supervision, assist FOH and BOH with their general duties to include everything below and any other duties as assigned.

• Guest interaction is a must. Explain product, ask questions and build positive relationships with the guests.
• The Food Runner will maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Ensure dining and expo line areas are set up and maintained according to standard.
• The Food Runner will effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and other employees. 
• Run food orders from the kitchen to the appropriate table, bar seat, guest, and to orders. 
• The Food Runner will abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests. 
• Collect and accurately report tips at the end of the assigned shift. 
• The Food Runner clears, cleans, stocks and sets up cold stations on the server expo line to restaurant standards. 
• Discretely clear individual settings from guest tables as each course is completed. 
• The Food Runner will provide additional settings, utensils and condiments as needed or requested.
• Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• The Food Runner will maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• The Food Runner will perform all job functions in conjunction with the guidelines describes in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform other duties as assigned by management.

JOB QUALIFICATIONS

• Demonstrated ability to communicate effectively in English. 
• Demonstrated ability to work in a high volume restaurant.

These skills and abilities are typically acquired through at least 2-months on-the-job training or experience directly related to the accountabilities specified.

The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.

Belterra Park Gaming is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

Belterra Park Gaming

6301 Kellogg Rd

Cincinnati, OH 45230

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.