POSITION SUMMARY

The incumbent in this position is responsible for providing superior service to both the internal and external customer.  The incumbent in this position is responsible for maintaining the departments payroll, compliance records, purchasing requests, attendance and primary staff records, providing clerical support; maintains correspondence files, inventories of printed material, assigned projects, spreadsheets, and budget files. Relieves the Director of administrative and business details and maintains confidentiality.

GENERAL ACCOUNTABILITIES

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)

The accountabilities listed are expected to be performed for the following department(s).    Food and Beverage

Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.

Maintains office administrative duties, including answering phones; making travel arrangements and reservations; making appointments, greeting visitors (including determining nature of business); composing and sending correspondence and statistical reports; recording of minutes of meetings; sorting, preparing and prioritizing mail; and maintaining files, to ensure effective preparation of materials, flow of information, and management of schedule to allow the Director to most efficiently utilize time for matters relevant to the successful operations and financial management of Belterra Park.

Composes memos and letters, under general direction for final approval and signature, ensuring effective preparation and presentation of information.

Purchases supplies and other items needed by department, authorizing purchase orders within guidelines to ensure timely procurement of necessary items.

Coordinates meetings which include gathering, compiling and organizing all required information and creating presentation material.

Handles complimentary goods and/or services in addition to reservations as requested.

Coordinates the purchasing and receiving for the F&B department on property, which requires necessary access to do so in MMS. Also has the ability to order for other departments as well when needed.

Work closely with the Director to process contracts through the routing process, and creating ORF’s, Org Charts, posting of positions into Logix.

Reconciling of all Food and Beverage salary Team Members Pcard and/or expenses in Wells Fargo.

Manager’s all aspects of the Food and Beverage offices, including coordinates hot schedules, PTO, Kronos and makes recommendations for better coverage.

Creates all communication pieces for the department. 

Tracks and ensures proper billing of contracts, and/invoices, notifying Director of any discrepancies. Keeps Director updated as to when the contracts and agreements expire in advance to the notification policy written in to each.

Helps oversee capital project budgets. Prepares and updates tracking spreadsheets for projects, handles all purchasing for the projects and for many departments.

Oversees Blanket Purchase Order Tracking to ensure expenses under each BPO are kept within the parameters set forth by purchasing and finance.

Edit and approve Kronos Daily, add PTO, complete overtime approval report and billbacks for department, for all salary Team Members in the Food and Beverage Department.

Create and Maintain department employee files for all salary Team Members.

Handles complimentaries and reservations as requested.

Performs all duties in a confidential manner.

Gathers and edits monthly reports from and prepares final reports for the Director of Food and Beverage approval.

Helps monitor attendance and maintain attendance trackers for salary and hourly Team Members.

Organize and maintain purchase requisition database for all orders filtering through the Food and Beverage Department.

Monitor and work closely with the Purchasing Department regarding PO’s and Releases. This ensures projects are completed in a timely manner.

May have to Contact vendors and request information for New Vendor Worksheet and W9, which will enable Belterra Park to have vendor set up in system.

Participates in the continual improvement process by making recommendations for improvement when deficiencies or opportunities for improvement are identified.

Researches all small ware purchases.

Keeps Food and Beverage advised of all current information.

Performs any and all tasks required for the betterment of the Department and the Company.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

This position operates in a working environment that is subject to varying noise levels, the severity of which depends upon customer volume.

Ability to use all required office equipment in an effective and efficient manner.

Ability to work with various computer applications and programs.

Ability to review and comprehend all necessary documentation.

Ability to compose, type, route, and file correspondence, etc.

Ability to communicate effectively with external contacts and all levels of employees.

Ability to operate in semi confined areas.

Ability to communicate effectively at all times with guests, as well as all levels of employees.

Ability to maintain records of maintenance logs, attendance logs, out of order, and work orders.

Ability to use a computer keyboard, radio and telephone.

Ability to work cooperatively across organizational lines in a dynamic and demanding work environment.

JOB QUALIFICATIONS

Ability to type 45 to 65 wpm.

Knowledge of and ability to operate the following office systems: MMS, Microsoft Office, Word, Excel and Publisher.

Ability to perform basic mathematical functions.

Ability to transcribe dictation to typed copy.

Shorthand and/or recording device experience highly desirable.

Independently initiates, follows up on, and complete assignments, as well as special projects.

Knowledge of financial systems and proficiency with spreadsheet software.

Ability to perform effectively in a fast-paced environment.

Strong organizational skills.

Ability to effectively perform multiple tasks.

Ability to prioritize workload.

Basic knowledge of Pinnacle Entertainment, Inc.’s and all Food and Beverage, departmental functions.

Effective communication skills.

Ability to communicate in English.

Must have a good working knowledge of Kronos System and MMS.

Ability to interface professionally with business contacts and customers.

Strong understanding of gaming industry and Pinnacle Entertainment, Inc. helpful.

Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department.

These skills and abilities are typically acquired through the completion of a high school education or equivalent, as well as through a minimum of five years of experience in a secretarial or administrative capacity.  Four years’ experience in an executive assistant capacity preferred.  College degree preferred.

Working Environment

Mark (X) the appropriate box for each of the following items which most accurately describe the extent of the specific activity performed by this position on a daily basis.

The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.

Belterra Park Gaming is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

Belterra Park Gaming

6301 Kellogg Rd

Cincinnati, OH 45230

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.