Boyd Gaming

HOST/CASHIER-BUFFET

Requisition ID
2020-42242
Property
BELTERRA PARK
Category
Food & Beverage
Position Type
Seasonal/Temporary

What would I be doing?

Under general supervision, greets and seats restaurant guests and processes all sales transactions.

Responsibilities

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for this position.)

 

  • Deliver internal and external guest service the Boyd Gaming way. Always exhibit a friendly and approachable demeanor.  Be polite and courteous when speaking with guests and team members.  Look for and act upon opportunities to assist guests and team members.  Be sincere and genuine during all interactions.  Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
  • Responsible for learning and being familiar with all of Belterra Park's room outlets, Host/Cashier functions, and for being able to answer general questions regarding the property.
  • Provide superior guest service by positively affecting interactions with guests and team members.
  • Keep entry area clean and organized.
  • Work in cooperation with other service personnel to provide a high quality of service.
  • Greet and seat guests at tables according to guest preference and table availability.
  • Inform guests of restaurant specials, feature items and personal favorites.
  • Operate electronic cash register system to accurately and immediately account for payment transactions and transport monies to and from the main cage.
  • Keep cash register and host area stocked with necessary equipment, forms and supplies.
  • Limit problems related to guests’ excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
  • Accurately account for and collect payment for all drink orders through POS system in a timely manner. 
  • Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant. 
  • Carry out duties with attention to detail, sanitation and safety.
  • Ensure dining and serving areas are set up and maintained according to standard.
  • Maintain a well-groomed, neat and clean appearance.
  • Observe and adhere to Health Department regulations regarding food handling, storage and cleanliness of work environment.
  • Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests. 
  • Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
  • Perform all job functions in conjunction with the guidelines describes in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
  • Perform other duties as assigned by management.

What are we looking for?

  • Must be 18 years and older.
  • Demonstrated ability to effectively communicate with guests
  • Demonstrated money-handling and math skills
  • Demonstrated ability to operate computerized cash register

 

These skills are typically acquired through at least one year experience directly related to the accountabilities specified or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.

What would it be like to work at this property?

The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.

 

Belterra Park Gaming

6301 Kellogg Rd

Cincinnati, OH 45230

What would it be like to be a Boyd Gaming Team Member?

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.

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